* Name:

* Reading Email Address:

* Contact Telephone Number:

* Hall of Residence:

* Block and floor number:

* Room Number

* Type of Query

* Please restart your PC, and tick the box here

* Are you using a hub or a switch?

 * If yes, have you tried connecting the cable directly

    into the wall socket, are you still experiencing the

    same problem?

* Are others on your corridor experiencing similar

   problems?

* Please tell use which type of PC you are using?

Other (please specify):

* Please tell us your IP Address: (details on how to  

   obtain this can be found here)

Please tell us the number on the wall socket your cable is connected to

Please detail your question below, for faults, please indicate time of fault, any error message that you are receiving, what program are you using, and any things you have tried to solve the problem.

If you are having problems accessing web pages please include a list of web pages you are having problems accessing