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New Television Service Trial

We are in the process of considering a new television service to the halls of residence and would like you to participate in a trial.

The future service and this trial are both free of charge!

You will need: 

1.     A Computer with an internet connection

2.     To be living in a University of Reading hall of residence

 

To receive live TV you need a TV licence.

Please email help@readingconnect.net for details of how to join this trial.

Below are the questions that we would like you to answer, we will remind you of these in two weeks.

 

1.     What operating system did you use?
2.     Was the picture quality acceptable? (If “no” please explain below)
3.     Was the reliability acceptable? (If “no” please explain below)
4.     Was the sound quality acceptable? (If “no” please explain below)
5.     Was the overall quality of service acceptable? (If “no” please explain below)
6.     Was the quality the same for all channels? (If “no” please explain below)
7.     Did you find it easy to set up? (If “no” please explain below)
8.     How often would you use this service?
9.     Do you like having this service available?
10.  Do you view this as added value to your residency?
11.  Would you like to have available extra options for “pay to view” or additional subscription channels?

 

Please note that the service is not supported through NAT routers; however Linksys routers will work with 'multicast passthrough' enabled.

 

If you have any queries please contact us, either by phone 0118 378 4444, 4444 from an internal phone or email us help@readingconnect.net

 


If you experience problems using the internet in your Hall bedroom please can you complete the following web based form

http://www.readingconnect.net/help/emailform.htm

readingConnect


Welcome to readingConnect, the University of Reading managed network service for hall study bedrooms

readingConnect provides a managed network connection to hall study bedrooms delivering broadband access to the University campus data network and the Internet.

Access is subject to an Acceptable Use Policy

Further information on the readingConnect service is available here:

Service Charter

Acceptable Use Policy

Connecting a Microsoft Windows Vista, XP or 2000 PC

Getting  Help


How to access files stored on your network drive (N:drive) from your own PC


Important Information about Sophos Antivirus Software

Important Information about Sophos Antivirus Software

It is essential that you have up-to-date Anti-Virus software installed on your PC and that any security updates, such as those for Microsoft Windows, have been applied.

Anti-Virus software is available free of charge to members of the University of Reading. For further details, please visit the

PC Security website

NB - updates for version 6 of Sophos Antivirus Software ceased to be issued on 31st May 2008. Users of this version need to upgrade to the latest version to receive continued protection against new viruses.

Upgrade Information


ITS Helpdesk

ITS-Help Counter can be found on the 1st floor of Whiteknights Library


Page last updated July 02, 2009
 
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